Lot Ranger Privacy Policy

Last Updated: August 6, 2026

Lot Ranger is operated by Lot Ranger Inc. ("we", "our", or "us") of Peterborough, Ontario, Canada. The Lot Ranger software is owned by Electric Ink Innovations Inc. and licensed to Lot Ranger Inc. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Lot Ranger web application (the "Service"), in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information that you provide directly to us when using our Service, including:

• Name
• Email address
• Mailing address
• Phone number
• Company information

We may also collect certain information automatically when you use our Service, including:

• IP address
• Browser type
• Device information
• Usage data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and administrative messages
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues

3. Information Sharing and Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Government and regulatory authorities, when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. The Service is built and hosted in Peterborough, Ontario, and your data is stored in Canada. If a breach of security safeguards creates a real risk of significant harm, we will notify affected individuals and report to the Office of the Privacy Commissioner of Canada as soon as feasible, as PIPEDA requires.

5. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Withdraw your consent to the processing of your information
• Request the deletion of your personal information

To exercise these rights, please contact us using the information provided at the end of this policy. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please contact us.

7. SMS/MMS Messaging

Our Service may include SMS and MMS messaging features that allow dealerships to communicate with their customers. By providing your mobile phone number and consenting to receive messages, you agree to the following:

• Message and data rates may apply.
• Message frequency varies based on your interactions with the dealership.
• Text HELP for help. Text STOP to opt out of messages at any time.
• Carriers are not liable for delayed or undelivered messages.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For questions about SMS messaging, contact us using the information provided at the end of this policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lot Ranger Inc./ Electric Ink Innovations Inc.
2-286 Hunter St West
Peterborough ON, K9H 2L8
Email: support@lotranger.com